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It is almost the holiday season and offices such as that of a Philippine call centre is where exchanging gifts is commonly put into practice. When handing out presents at work, it is important to keep in mind that giving a mistakenly bought gift can send a wrong message. The unacceptable item can convey romantic, personal or even offensive impressions that can make call centre agents uncomfortable. When employees become uneasy towards each other in the production area, chances are that operations will not be very productive and effective.
Events that call for gifts are one of the most anticipated happenings in a Philippine BPO Call Centre. Choosing the right gift is not as difficult as it may seem, but always remember to steer clear from these items.
Lewd Items - Gifts that are lewd in nature are inappropriate and could even cause you harassment charges. Anything that is taboo should never be brought in the workplace and given to call centre outsourcing employees especially to women.
Gifts that display a vulgar or distasteful message - Presents that have a demeaning or offensive message should never be given at all. Though some may consider it fun, these gifts are usually disrespectful to religion, race, minority, women, culture or the disabled. Show some class by not buying items that project these.
Religious items and Political Memorabilia - Avoid such items unless someone specifically asks for it. These things are very personal and if given mistakenly, can cause heated discussions, conflict about beliefs and other situations that can be both uncomfortable for the recipient and giver.
Undergarments - Intimate clothing and almost all kinds of clothing do not make good gifts to fellow employees. For starters, it is inappropriate to pick out intimates for someone you barely know. Besides, other people's clothing choice is personal. So you better not interfere with their taste by trying to pick out clothes for them.
Real Jewelry - Giving real jewelry depicts the intention of a romantic gesture. If you want to give such items, stick to fancy and novelty jewelry like inexpensive trinkets.
Flowers - If you want to give something that reminds you of nature; fortune bamboo plants, and Christmas plants are much more appropriate in lieu of roses or other flowers.
Money - Do not give out money to co-workers - it is insulting and just plain improper. Gift cards are better. For managers, if you want to give cash to your employees, include it as part of their taxable salaries and never as personal gifts or incentives.
Gifts that display a vulgar or distasteful message - Presents that have a demeaning or offensive message should never be given at all. Though some may consider it fun, these gifts are usually disrespectful to religion, race, minority, women, culture or the disabled. Show some class by not buying items that project these.
Religious items and Political Memorabilia - Avoid such items unless someone specifically asks for it. These things are very personal and if given mistakenly, can cause heated discussions, conflict about beliefs and other situations that can be both uncomfortable for the recipient and giver.
Undergarments - Intimate clothing and almost all kinds of clothing do not make good gifts to fellow employees. For starters, it is inappropriate to pick out intimates for someone you barely know. Besides, other people's clothing choice is personal. So you better not interfere with their taste by trying to pick out clothes for them.
Real Jewelry - Giving real jewelry depicts the intention of a romantic gesture. If you want to give such items, stick to fancy and novelty jewelry like inexpensive trinkets.
Flowers - If you want to give something that reminds you of nature; fortune bamboo plants, and Christmas plants are much more appropriate in lieu of roses or other flowers.
Money - Do not give out money to co-workers - it is insulting and just plain improper. Gift cards are better. For managers, if you want to give cash to your employees, include it as part of their taxable salaries and never as personal gifts or incentives.
There is nothing worst than presenting the wrong gift. Your professionalism will always be observed in a call centre and one mistake can jeopardize it.
Are you looking into the possibility of outsourcing to another contact centre after the holidays? Download this FREE outsourcing checklist today and find out all the things you need to ask to avoid fraud and get the best out of your call centre.
Are you looking into the possibility of outsourcing to another contact centre after the holidays? Download this FREE outsourcing checklist today and find out all the things you need to ask to avoid fraud and get the best out of your call centre.
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